• Refunds are issued once we receive and inspect the returned item.
• Refunds will be credited to the original payment method.
• Please allow 5–7 business days for the refund to appear in your account.

If the item received damage or defective, we may request photo evidence before issuing a replacement or refund. Lost or Stolen Packages If your tracking information shows the package was delivered but you haven’t received it, please contact the carrier. We will assist in filing a claim, but AzmerePerfumes is not responsible for packages lost or stolen after delivery confirmation. Contact Us For any inquiries regarding shipping, returns, or refunds, reach out to us:

•  +1 212-868-0181
•  sales@azmereusa.com

We want you to love your purchase. If you're not satisfied, you may return eligible items under the following conditions: · Return Window: 10 days from the delivery date · Condition: Items must be returned unused, unopened, and in original packaging · Opened or used items may be subject to a 15% restocking fee Please contact us at sales@azmereusa.com before returning an item to obtain authorization and return instructions.

Non-returnable items: 

• Samples
• Items purchased during clearance or promotional sales
• Any item returned after the 10-day window